interactive voice response ivr - iCheckGateway.com News

Using IVR Call Centers to Collect and Manage Payments

April 14, 2022

By ICG Digital

IVR call centers possess automation systems help enterprise organizations grow rapidly without hiring extra helping hands. They take the workload off the human workforce and automatically cater to customers’ needs. Large organizations actively use Interactive Voice Response (IVR) systems to…

IVR Phone Systems For Financial Institutions

March 18, 2022

By ICG Digital

Advanced IVR phone systems entirely reformed the modern-day contact centers, making them more efficient with a lesser required workforce. The proper implementation of the Interactive Voice Response (IVR) tech helps organizations grow rapidly without hiring more people. This blog talks…

Using an IVR Call Center for Merchants

March 17, 2022

By ICG Digital

Do you want to grow your business and offer better customer service without hiring more people? Do you want to increase customer engagement and enhance the company's brand image without investing in costly digital marketing strategies? IVR call center solutions…