The System Status using SMS Technology system completed testing, and the tech department deployed it for use. Subscribers can also follow iCG on Twitter, where we also push out system status updates to help save the day for our merchants and partners.
Yes! That seems pretty transparent. Sallie Dwyer, Director of ISO Relationships and Partnership and Sales Trainer for iCG, says, “Using the System Status page syncing with SMS Technology and Twitter will help merchants appreciate our relationship. When we all know challenges can exist when utilizing technology, merchants need to know about them as they happen so they can plan accordingly, too.”
iCheckGateway.com wanted to be clear, if we see an issue, we need to address it quickly. Also importantly, we also need to let our merchants and referral partners know quickly in case they have errors. Everyone in the know solidifies trust. SMS Technology seems the right fit to pass along this info with most of us holding our phones within arm’s reach, whether we run businesses or shop as a consumer.
The subscription to the System Status alerts the audience to several important components, including the Online Terminal updates. Everyone appreciates possessing access to the Online Terminal. That platform gives each merchant virtual access to see their transactions that come in from all solutions. They need to stay updated to ensure that everything progresses, as they intended. If the maintenance window for an upgrade occurred, they can plan accordingly with their own company updates.
Most will possess Credit Card Services with us directly or with their sales representative that brought them to us. We can integrate with any of the Merchant Processors so that you can offer credit card and debit processing services. Currently, we work with Elavon, First Data Fiserv (Nashville and Omaha), Worldpay from FIS, and TSYS. Even while we will manage it and keep their merchants informed with this System Status SMS Technology, 100% of that credit card processing revenue stays with the referral partner. We encourage them with a shared revenue plan when they offer their merchants utilizing all of our services alongside ACH to give their merchants the most innovative technology that we can provide them.
We have ODFI relationships with different banks to offer the ACH processing. It ranks as the most popular tool in the belt with lower fees and numerous solutions. It runs right alongside the credit card processing solutions with the same technology, like Cash Discount, IVR, SMS Technology payments, recurring payments, mobile payments and accounting software applications like Quickbooks online or Quickbooks desktop.
Other top services currently also included in the list to receive System Status updates from the SMS Technology includes iCG Pay APP services, Payment Portal Services, IVR Services, SMS Services for incoming payments, and iCG Verify Services for the bank account validation for ACH payment transactions.